Our physical business office is located on the United States
in Spartanburg, South Carolina.
hosting facilities are located in multiple geographically
separate locations including Spartanburg, SC, Atlanta, GA,
and San Francisco, CA.
Hardware and Software
Our servers, routers, and switches are state of the art.
use only Cisco Routers and switches to ensure the highest
levels of network stability and performance.
of our servers are connected via Intel Pro 10/100 Server
adapters, these ethernet cards are built to handle the highest
loads possible, and are the same cards as used in the fastest
webservers on the net! All of our core servers are the latest
high availability servers as offered by Compaq. All of our
non-branded servers are assembled custom for us using only
pre-approved hardware which we have selected for the best
performance and highest reliability.
our hosting offerings we have chosen to run the stable and
robust UNIX operating system. We use both BSD and Linux
based operating systems, and leverage their strengths to
provide the fastest most reliable hosting services for our
clients. We manage and administrate various operating systems
for our dedicated hosting and co-location customers including,
Windows NT 3.51, 4.0 and Windows 2000 Servers, Solaris running
on both Sparc, and Intel based systems, we even manage the
occasional MacOS servers that our clients might wish to
host with us.
We lease our up-stream bandwidth and physical hosting spaces
only from tier-1 network providers to ensure the fastest
and most reliable connections possible for our clients.
We are aware that you might have seen hundreds of webhosting
companies claiming to be tier-1 hosts. If that was true,
the net would be a much bigger faster place! The fact is,
there are only 12 true tier-1 network providers currently
on the North American Continent, and we contract bandwidth
and physical hosting from 3 of the fastest of these providers.
A tier-1 provider is officially classified as a provider
who has connected directly to the Internet backbone via
at least five of the major Network Access Points (NAP's)
with a minimum connection of at least an OC3 (155mps) to
each NAP. Most tier-1's have dedicated circuits running
to all of the public and private peering points on the North
American continent as well as dedicated access to overseas
bandwidth. How does this compare to companies like MCI,
Sprint, Verizion, and others? All of those national carriers
contract their bandwidth through tier-1 providers.
to give you an idea of the bandwidth we have available to
our customers: Most hosting companies run off of anywhere
from a T1 (1.5mps) or a T3/DS3 (45mps), you may even see
the occasional one that offers hosting via an OC3 (155mps).
The smallest network provider we have bandwidth contracted
from has a total of over 5,200mps of bandwidth available
to them, and our largest has in excess of 15,000mps of total
We are equipped with the latest hardware monitoring and
data backup technologies.
of our contracted data centers are built to keep operating
environments at a constant temperature. and in the safest
possible enviroments. This includes the latest in fire suppression
systems, battery backups, and backup generators to ensure
that all equipment is protected from both internal and external
threats. These are the same facilities that national networks
such as MCI, Sprint, Verizion, etc. rely on to keep their
networks up and running. Each facility is a true tier-1
hosted and managed facility. All facilities are secured
via key-card systems and 24-hour video surveillance. We
trust each of our contracted data centers enough to put
tens of thousands of dollars of our own equipment into each
one, and we trust them enough to place our customers equipment
there as well!
All of our contracted facilities are staffed by trained
technicians who are available to handle any problems which
may arise. Each data center is staffed 24/7 to ensure that
there is always someone on hand should there be a physical
need to work with a system. Our business office is also
staffed by our own technicians who remotely manage all other
aspects of operations such as server administration, remote
backup, management of user accounts, and end-user technical
support, etc. We also have secured the services of numerous
service companies and support personnel local to each of
our contracted data centers to ensure the best possible
support we can give our clients.
line -- we are here to support you. We value, appreciate,
and respect the fact that our customers have chosen to host
with us, and do everything possible to give them the best
possible service and value that we are able to offer to